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You complete a short online intake about your health. Dr. Bader Elder, DO, a licensed physician, reviews it and decides whether to prescribe; he may decline or ask you questions first. At checkout you save a card, and nothing is charged unless he approves. A physician usually reviews your intake within 1 business day. After approval, the pharmacy typically prepares and ships within a few business days.

We currently serve members in New Jersey, New York, Pennsylvania and Michigan. Our prescriber is licensed in each of them, and orders ship only to addresses in them. We're adding states as we expand. If you're somewhere else, send us a note through our contact page and we'll tell you when we go live in your state.

Yes. You must be 18 or older. Some treatments have their own health criteria, which the prescriber applies during his review.

No. Our medications are compounded preparations, including PT-141, and compounded medications are not FDA-approved; the FDA does not verify their safety, effectiveness or quality. Some contain ingredients that are also found in FDA-approved drugs. Each is prescribed only after a physician's review and prepared by a state-licensed 503A pharmacy.

Every order ships 2-day; temperature-sensitive medications are packed cold in insulated packaging. Your first order ships free; after that shipping is $5 per box, by 2-day service. Renewals pay shipping on each order; a 12 month plan ships once, with the year. You'll get a tracking number when your order ships.

If the prescriber declines, you are not charged. Once the pharmacy has prepared or shipped your medication we can't refund it, because compounded medications can't be re-dispensed. A 12 month plan ships your full year’s supply in one order, so once it has been prepared it can’t be refunded. If a shipment arrives damaged, contact us within 7 days and we'll replace it at no cost.