Our Standard
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. In practice that means keyboard access to every interactive control, visible focus states, text alternatives for meaningful images, semantic headings and landmarks, and colour contrast that meets the AA ratio.
Accessibility is checked as part of building a page, not audited once a year and forgotten.
Known Limitations
Some third-party components we embed — most notably the payment form, which is provided by our payment processor — are outside our direct control. If one of them creates a barrier for you, tell us and we will find another way to complete the task with you.
Getting Help Another Way
If any part of this site is unusable for you, we will complete it with you directly. Email support@etlongevity.com and we will take your order, answer clinical questions, and arrange payment without you needing to use the interface that is blocking you.
Reporting a Barrier
Email support@etlongevity.com with the page, what you were trying to do, and the assistive technology and browser you were using. We treat accessibility reports as bugs, not suggestions, and we will tell you what we have done about it.
Contact
Questions? Email support@etlongevity.com, or write to Eternal Longevity LLC, 825 Riverview Dr, Floor 2, Totowa, NJ 07512.
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Questions about this document? Email support@etlongevity.com. This page is for informational purposes and does not constitute legal advice.